FAQ

How do I place an order?

To place an order please call us toll free at 1 844 874 6292 or Or send an email from the link on the page.

Shipping & Handling:

All orders include FREE next day shipping with insurance through the United States Postal Service.

Once the order is placed, customers will receive an email conformation with shipping details including the tracking number.

Certificate of Authenticity:

Every Piece of Jewelry purchased from Maya Jewelers is accompanied with a certificate of Authenticity & Appraisal .

Warranty:

Maya Jewelers offers a lifetime warranty on all Jewelry purchased. If an Issue may arise with your piece after purchase Simply mail the item back to us, we repair it and mail it back to you within 5 business days.( Gemstones & Diamonds over .20 surcharge)

Please do not mail your item before contacting us to receive a conformation code for the repair.

Secure Payment options :

Maya Jewelers accepts all major credit cards:

VISA, MASTERCARD, DISCOVER AND AMERICAN EXPRESS.

We offer in house financing through our business partner Synchrony Financial. Applying is Easy and secure through our online application center . We offer 6 months, 12 months, 18 months & 24 months interest free.

Returns and Refunds:

Maya Jewelers stands behind all merchandise purchased. Exchanges and store credit is gladly accepted.

Pricing:

All prices listed are Tax Free.